Founding Member Special

20% off Yearly Plans for the first 75 member sign ups!

Sign Up

HOW IT WORKS

Create An Account

- Download the Sobi app
- Find your network

Unlock & Ride

On the bike's keypad:
- Enter 6-digit account number
- Enter 4-digit PIN

Park & Lock

- Locate a hub
- Lock and leave

SYSTEM MAP

PRICING

Founding Members

20% off of our Yearly Plan

 $60 $48

120 Minutes Free Time Per Day
$4/Hour Overage Fee
60 Minutes Hold Time

 

SIGN UP

Monthly

$20

90 Minutes Free Time Per Day
$4/Hour Overage Fee
30 Minutes Hold Time

 

SIGN UP

Day Pass

$10/24 Hours

60 Minutes Hold Time

 

SIGN UP

Single Trip

$1/15 Minutes

30 Minutes Hold Time
 

SIGN UP

  • $5 fee for locking a bike outside of a dedicated rack, but within the system area.

  • $50 fee for locking a bike outside of the system area

  • Earn $1 credit for returning a bike to a hub

  • Put a bike on hold before locking it to a rack to keep it in your name. The clock will still keep ticking.

  • Trips are prorated to the minute.

  • Clock starts when you reserve a bike via mobile/web.

MOBILE APP

Not near a computer? Want to reserve that last bike? You can use the Social Bicycles (SoBi) mobile application for iOS or Android to find the nearest bikes, hub locations, promotions and more.

Download the app today to get started!

  

SAFETY RULES

Wear a helmet.

Obey all traffic laws, signs and signals.

Ride with the flow of traffic.

Be predictable and signal when turning. 

Yield to pedestrians.

FAQ

How do I take out a bike?

First, you need to register for an account above. You’ll be assigned a 6-digit account number and you’ll get to choose a 4-digit member PIN. Find a bike on the System Map above or mobile app, and type your account number and PIN into the keypad on the back of the bike. You can also reserve a bike ahead of time from the website or mobile app, so the bike will be waiting for you – you’ll just need to type in your PIN when you arrive.

Can I reserve a bike ahead of time?

Yes, reservations can be made through the Social Bicycles mobile app or on the web 15 minutes in advance.

Do I need to take the U-lock when I ride?

Yes, always place the U-lock in the holster on the rear left side of the bike.

Can I put a "hold" on my bike while I run errands?

Yes, there is a “hold” button on the bicycle’s keypad. Press this button and lock the bike around a bike rack to take a stop without ending your ride. Once back at the bike, just press “unlock” and enter your PIN code.

How do I end a ride?

To end your ride, lock a bike to a station. Insert the U-lock into the two designated slots on the back side of the bike, pushing the lock in until it latches. Wait until you feel the click and see the “thank you” screen on the LCD display. You can end a ride by returning your bike to any station with an open rack – you don’t have to bring it back to where you picked it up, making it ideal for one-way trips. Find available docks on the System Map or mobile app.  Locking and leaving a bike away from a hub will result in a $5 out of hub fee.

How can I make sure the bike is locked?

Confirm by tugging the U-lock in both directions to make sure it is latched. Look out for the “Thank you” screen on the LCD display above the keypad.

What do I do if the hub is full and I want to end my ride?

If possible, use your SoBi app to check rack availability at stations before your ride. However, we understand this is not always ideal so in the case that the rack is full, lock the bike to itself and send us a quick email letting us know at roamNRV@thegotchagroup.com

Who is involved?

Roam NRV Bike Share program is a partnership of the Town of Blacksburg, the Town of Christiansburg, Montgomery County and Virginia Tech. The program is operated by the Gotcha Group under a contract managed by Blacksburg Transit. Gotcha has teamed with the Bike Barn of Blacksburg for maintenance and support, and Social Bikes/SoBi for technology.
A Bike Share Advisory Committee was established by the New River Valley Metropolitan Planning Organization. Technical assistance is being provided by staff of the MPO and the New River Valley Regional Commission.
Start-up funding was provided through a grant from the Virginia Department of Rail and Public Transportation, with matching funds from the partners.

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