Gotcha Bike
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UNC BIKE SHARE

HOW IT WORKS

Reserve

RESERVE

Find and reserve a bike using our mobile app, at app.socialbicycles.com in your browser or on the bicycle itself

Release

RELEASE

Once you’ve reserved a ride, just enter your 4­-digit PIN code on the keypad to unlock the bike. Remember to ride safely and follow safety rules.

Ride

RIDE

Want to stop for coffee? Press the “HOLD” button and lock the bike to a rack. Just re-enter your 4­-digit PIN to unlock and continue riding.

Return

RETURN

To end your trip, lock your bike at one of the regular bike racks within the system map.

PRICING

DAILY PLAN

MEMBERSHIP FEE: $0

RIDE TIME: 1 hour/day free, 30 minutes in hold time

$6/HOUR OVERAGE FEE UP TO $24 MAX + $30 IF KEPT AFTER 24 HOURS

LIFESTYLE PLAN

MEMBERSHIP FEE: $30/YEAR for UNC & Hospital affiliates

RIDE TIME: 2 HOURS/DAY FREE, 60 MINUTES IN HOLD TIME

$4/HOUR OVERAGE FEE UP TO $24 MAX + $30 IF KEPT AFTER 24 HOURS

Additional Pricing Info

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  • $5 FEE FOR LOCKING A BIKE OUTSIDE AN OFFICIAL HUB, BUT WITHIN THE SYSTEM AREA.
  • $50 FEE FOR LOCKING A BIKE OUTSIDE OF THE SYSTEM AREA.
  • MAXIMUM CHARGE FOR RIDING TIME IS $24 PER DAY PER BIKE.
  • ONLY ONE BIKE MAY BE RESERVED AND/OR CHECKED OUT AT ONE TIME.
  • TRIPS ARE PRORATED TO THE MINUTE.
  • PUT A BIKE ON “HOLD” BEFORE LOCKING IT TO A RACK TO MAINTAIN YOUR RESERVATION. THE CLOCK WILL KEEP TICKING. THE MAXIMUM HOLD TIME IS 30 MINUTES FOR THE DAILY PLAN AND 60 MINUTES FOR THE LIFESTYLE PLAN.
  • CLOCK STARTS WHEN YOU RESERVE A BIKE VIA MOBILE/WEB.
    PRICES DON’T INCLUDE SALES TAX.
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Rewards Program

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Do you want to become more involved with Tar Heel Bikes and earn ridership credits along the way? We need users, just like you, to naturally rebalance the system to ensure there are bikes available at all stations for users! How to earn credits:

  • EARN $1 IN TAR HEEL BIKES CREDITS WHEN RETURNING A BIKE TO A DESIGNATED HUB LOCATION THAT WAS PREVIOUSLY PARKED OUTSIDE OF A HUB.
  • EARN $2 IN TAR HEEL BIKES CREDITS WHEN STARTING YOUR RIDE AT A PRIORITY HUB.  PRIORITY HUBS ARE SUBJECT TO CHANGE BUT ARE LABELED (P) ON THE SYSTEM MAP ON THE APP AND WEBSITE.
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Features

GPS Enabled

GPS Tracking provides wireless connectivity and real-time data. Users can register, reserve, ride, and return bikes using their smartphone or computer.

Integrated lock

No bulky, expensive kiosks necessary! Each Gotcha Bike is equipped with a robust U-Bar lock that is compatible with most standard bike racks.

24/7 Support

Dedicated fleet management and rider support ensure a successful bike share program. Maintenance issues can be reported directly from the bike.

Follow The Rules

GET IN TOUCH

Aside from access to the bike with your smartphone, our Bikes are rugged, nearly maintenance free and are fun to ride!

Tel:
(843) 212-2190

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