Sign up online or download SoBi app and search for the Coug Bikes network.
Release the u-bar using your account number and pin code. Place the u-bar in the holder on the side of the bike.
Please obey safety rules. Want to make a quick stop? Press HOLD on bike’s keypad to keep the bike reserved.
To end your trip, lock your bike at one of our convenient hub locations.
$5 fee for locking a bike outside of a dedicated rack, but within the system area.
$25 fee for locking a bike outside of the system area
Only one bike may be reserved and/or checked out at one time.
Put a bike on hold before locking it to a rack to keep it in your name. The clock will still keep ticking.
Trips are prorated to the minute.
Clock starts when you reserve a bike via mobile/web.
Wear a helmet.
Obey all traffic laws, signs and signals.
Ride with the flow of traffic.
Stay off all sidewalks, including pedestrian walkways in the squares.
Be predictable and signal when turning.
First, you need to register for an account above. You’ll be assigned a 6-digit account number and you’ll get to choose a 4-digit member PIN. Find a bike on the System Map above or mobile app, and type your account number and PIN into the keypad on the back of the bike. You can also reserve a bike ahead of time from the website or mobile app, so the bike will be waiting for you – you’ll just need to type in your PIN when you arrive.
Yes, reservations can be made through the Social Bicycles mobile app or on the web 15 minutes in advance.
Yes, always place the U-lock in the holster on the rear left side of the bike.
Yes, there is a “hold” button on the bicycle’s keypad. Press this button and lock the bike around a bike rack to take a stop without ending your ride. Once back at the bike, just press “unlock” and enter your PIN code.
To end your ride, lock a bike to a station. Insert the U-lock into the two designated slots on the back side of the bike, pushing the lock in until it latches. Wait until you feel the click and see the “thank you” screen on the LCD display. You can end a ride by returning your bike to any station with an open rack – you don’t have to bring it back to where you picked it up, making it ideal for one-way trips. Find available docks on the System Map or mobile app.
Confirm by tugging the U-lock in both directions to make sure it is latched. Look out for the “Thank you” screen on the LCD display above the keypad.